AppealHub is in development. We are building an artificial intelligence engine that will help patients prepare an appeal by generating a draft letter, submitting it through the required channel, and tracking status and deadlines — all in one place.
The team behind AppealHub has spent the past two decades fighting denials for hospitals and patients, and we are bringing that experience into a patient-first platform.
AppealHub exists to give patients and families the same structure and persistence that hospitals rely on when they respond to denials. Our goal is to help you feel supported, not alone, when a claim is turned down.
The AppealHub team has been fighting denials for the past twenty years for hospitals and patients, and we are excited to bring that experience into a product built for patients.
Before starting AppealHub, the founders built denial management and appeal software used by hospitals and large health systems. That experience has shaped how we organize information, track timelines, and present medical stories to health plans.
We are committed to changing how people experience denials by combining careful clinical review, clear explanations, and technology that stays out of your way.
Denials happen at massive scale, but most people never appeal. When people do appeal, overturn rates can be high depending on the denial type and documentation.
AppealHub is led by people who have spent their careers building denial management tools, supporting hospitals, and caring for patients.
Co-founder and Chief Executive Officer
Co-founder and Chief Technology Officer
Co-founder, Chief Medical Officer, and Clinical Strategy Lead
This is general education. Your plan may have specific requirements and deadlines, so follow the instructions in your denial notice.
Identify what was denied, the reason given, the appeal deadline, and where the appeal must be sent.
Save the denial notice and write down key dates. Look for the plan’s appeal address or portal instructions.
Call the plan and ask what information they need to reconsider the decision. Keep a simple call log.
Write down the representative’s name and the call date. Ask if there is a reference number for your call.
Collect the documents that support medical need and address the denial reason.
Clinician notes and relevant test results. A clinician letter that responds to the denial reason.
Keep it structured: summary, timeline, denial reason, and the evidence that supports the request.
List every attachment in the packet. Use plain language and stay focused on the denial reason.
Send the packet using the plan’s required method and keep copies of everything.
Use trackable delivery when possible. Save any confirmation pages or email receipts.
If you do not receive a response, follow up. If denied again, ask about next-level review options.
Ask about internal and external review options. Keep your timeline and records organized.
Keep a one-page cover sheet listing attachments. Use clear file names. Ask the clinician’s office for a concise letter that directly addresses the denial reason.
This form is for general questions or concerns about a denial. We are in development and may share guidance and resources where we can.
Please keep your message high level and non-identifying. We can gather more detailed information after we connect.
We are building a patient-first product informed by hospital denial management experience.
